Privacy policy

Privacy Policy

Diver-X Corporation (hereinafter, "the Company") sets forth the following privacy policy regarding the protection of customer personal information. The Company will handle personal information properly in accordance with this privacy policy.

The terms used in this privacy policy are defined according to the Personal Information Protection Law.

[Merchant Information]

  • Corporation Name: Diver-X Corporation
  • Address: CIRCLES Jimbocho II 7F, 1-24-1, Kanda Jimbocho, Chiyoda-ku, Tokyo-to, 101-0051, Japan
  • Representative: Yamato Sakoda

  1. Categories of Personal Information Collected The Company collects the following personal information about customers:

    • (1) Information for identity verification: Name, address, gender, date of birth, phone number, email address
    • (2) Transaction-related information: Transaction details and purchase history, etc.
    • (3) Payment information: Bank account information, payment method details, etc.
    • (4) Other related information: Information related to inquiries and communications from customers to the Company, etc.

  2. Purpose of Use The Company will acquire and use customer personal information within the scope of the following purposes:

    • (i) For registration to services and identity verification during service use, and for the management of customers
    • (ii) For sending and providing products, etc.
    • (iii) For billing of product prices and service usage fees
    • (iv) For maintenance, inspection, and management of services
    • (v) To analyze browsing and purchase history information acquired to inform customers about suitable products and services
    • (vi) For conducting campaigns, prize competitions, and surveys
    • (vii) For improving products and services, and planning and developing new products and services
    • (viii) To respond to comments and inquiries from customers
    • (ix) To identify customers who violate the terms of use and those who use products and services for illegal or improper purposes, and to refuse their use
    • (x) For providing to third parties as described in the Company’s privacy policy The purpose of using personal information will only be changed when deemed reasonable based on the relevance before and after the change. When changing the purpose of use of personal information, customers will be notified by the Company’s prescribed method and also announced on the website.

  3. Provision of Personal Information to Third Parties Except in the following cases, the Company will not provide personal information to third parties:

    • (i) With prior consent from the customer
    • (ii) When required by law
    • (iii) When necessary to protect the life, body, or property of a person and it is difficult to obtain the consent of the customer
    • (iv) When particularly necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the consent of the customer
    • (v) When necessary to cooperate with a state institution, a local public body, or an individual or entity entrusted by either in executing the affairs prescribed by law and obtaining the consent of the customer could impede the execution of the affairs
    • (vi) In other cases permitted by law

  4. Safety Management Measures The Company takes necessary and appropriate measures to prevent the leakage, loss, or damage of personal information and to manage personal information securely. For details on the safety management measures taken by the Company, please contact the inquiry desk below.

  5. Requests for Disclosure, etc. When a customer requests the disclosure of personal information based on the provisions of the Personal Information Protection Law (including notifications of the purpose of use, disclosure, correction/addition/deletion of personal information, or suspension of use/third-party provision), the Company will confirm that the request is made by the customer themselves and will respond promptly, except where the Company is not obligated to disclose under the Personal Information Protection Law or other laws.

If customers wish to request (1) notification of the purpose of use or disclosure of personal information or third-party provision records, (2) correction, addition, or deletion, or (3) suspension of use or third-party provision, please contact the inquiry desk below.

  1. Handling of Anonymously Processed Information
    • (1) When creating anonymously processed information (personal information processed to prevent identification of the specific individual and restoration of personal information), the Company will set processing standards in accordance with the Personal Information Protection Law and other related laws and process the personal information accordingly.
    • (2) When the Company creates anonymously processed information, it ensures that information on deleted descriptions/individual identification codes and specifically chosen processing methods used in its creation cannot be accessed by anyone other than the personal information protection manager and designated work managers, following measures for preventing leakage and ensuring the security of personal information.
    • (3) When creating and using anonymously processed information, the Company does not match it with other information to identify individuals from